Alpharetta & Metro Atlanta Haag Certified Inspectors BBB A+ Accredited (770) 676-1385
What We Stand Behind

Our Promise

Our top source of new customers is still word of mouth. That is a constraint as much as a compliment, and it shapes everything below.

The Commitment

Quality work, honestly described

At RoofMax, our mission is to provide you with the highest quality roofing service we can, and we take real pride in the work. The reason our biggest source of new customers is still word of mouth is that it has to be — a company that grows on referrals cannot afford a job that goes badly, because the next ten jobs come out of this one.

In practice that means a few specific commitments rather than a general promise to be good. We tell you what the roof actually needs, including when the answer is nothing. We give you the assessment in writing with photographs so you are not taking our word for it. The crew that starts your roof finishes it. And we clean up properly, every time.

It also means we do not sell roofs to people who do not need them. There is money in replacing a roof that had five good years left, and there is more money in the referrals you get from telling someone the truth.

Four things we commit to

A straight assessment

Written, photographed, and including the case for doing nothing. If your roof does not need work we will say so and leave you alone.

One crew, start to finish

The team that tears off your roof is the team that finishes it. No handing the job to whoever is free on the second day.

A property left clean

Magnet rake across the lawn and driveway, all debris hauled away. Roofing nails find tires and bare feet for years if nobody picks them up.

Lifetime workmanship warranty

Materials carry the manufacturer's warranty. The installation carries ours, for as long as you own the home.

Storm-damaged Georgia home with roofing and siding torn away by high winds
Storm Work In Georgia

Standing with you through the claim

Have you recently been through a severe storm in Atlanta or the surrounding area? Even small hail or a strong gust can cause significant damage, and the longer it sits the worse it gets. Our certified roofing contractors are here to help with storm damage repairs across Georgia, for homes and for commercial properties.

We are based locally and we stay with you for the whole process, from the free property evaluation through to completion. We make the process as simple as we can, and we work to see that your insurer covers what they should be covering.

When your insurance adjuster arrives to assess the roof, we are there to answer their questions and represent what the roof genuinely needs — so the claim is processed on complete information and the repair gets done properly.

How claims work

In Their Words

Judged by the people who used us

The promise above is only worth what customers say about it afterwards. This is one of them, unedited.

Read our Google reviews
★★★★★
“Very professional! Assisted with the insurance adjuster, and once approved did the work within days. The crew was professional, started in the morning and were finished with the job by the afternoon. Thoroughly cleaned behind themselves. Saw them magnet rake. And no debris was left behind. The work looks amazing and it’s like I have a new home.”
Thomas Brown — Google review
Since 2010

Why the referral model shapes the work

A roofing company can grow two ways. It can spend heavily on acquisition and treat each job as a transaction, or it can grow slowly on the back of customers recommending it. The second is harder, and it produces a very different set of incentives.

If your next ten jobs come from this one, you cannot afford a customer who feels misled about the price, a crew that leaves a mess, or a warranty call you decline to answer. Those things are survivable for a company buying its leads. They are fatal for one earning them.

It also changes what we sell. There is short-term money in replacing a roof with years left in it, and there is more long-term money in telling that homeowner the truth and being the company they call when it genuinely needs doing — and the company they mention to their neighbor in the meantime.

We have operated this way since 2010. It is not a moral position so much as a practical one: it is the only model where doing the right thing and the profitable thing point in the same direction.

Accountability

What to do if we get it wrong

We will occasionally get something wrong. A detail missed, a mess not cleaned to standard, a call not returned quickly enough. What matters is what happens next.

Call us directly and tell us. The workmanship warranty exists precisely for this and it lasts as long as you own the home — coming back to fix our own work is dramatically cheaper for us than the alternative, so there is no incentive on our side to avoid it.

Our BBB accreditation, held since August 2024 with an A+ rating, reflects how complaints are handled rather than how much marketing a company buys. It is a public record and you are welcome to check it before you hire us.

Talk to us

Get a free roof inspection

Storm damage isn’t always visible from the ground. We’ll document what we find, walk you through the report, and tell you honestly whether you need a repair, a replacement, or nothing at all.

Call Now Free Inspection