Hail Damage
Granule loss, bruised mat, dented soft metals like vents and gutter aprons. We check the soft metals first — they record the hail size honestly when the shingles do not.
Hail damage repair →Even small hail and a strong gust can do damage that will not show itself for months. By the time it does, the claim window may have closed.
Hail almost never punches through a roof. What it does is bruise the asphalt mat underneath the granules — the granules scatter, the mat is exposed, and the shingle begins aging at several times its normal rate. From the driveway the roof looks exactly as it did the day before.
Wind damage is similarly quiet. A gust lifts the shingle, breaks the adhesive seal underneath and drops it back down. It looks flat and intact, but it is no longer sealed, and the next storm drives water straight underneath it.
Both of these are genuine, claimable damage. Both are routinely missed by a homeowner looking from the ground, and both come with a deadline — most policies require a claim within a set window of the storm date, and once that closes the damage becomes your problem rather than the insurer's.
That is the whole argument for getting a roof looked at after a significant storm even when nothing appears to be wrong. It costs an hour and nothing else.
Granule loss, bruised mat, dented soft metals like vents and gutter aprons. We check the soft metals first — they record the hail size honestly when the shingles do not.
Hail damage repair →Broken seals, creased shingles, lifted edges and missing tabs, usually concentrated along one slope and the ridge line.
Wind damage repair →Fallen limbs and airborne debris can puncture the deck outright. This is the damage that needs tarping before it needs a quote.
Emergency tarping →
An insurer does not approve a claim because a roofer says the roof is damaged. They approve it because the damage is documented in a form their adjuster recognizes, tied to a storm date, and consistent across the roof.
That is why our inspectors hold Haag certification — the same residential roof damage standard adjusters are trained against. It means our report is written in the language the person assessing your claim already uses, rather than in ours.
We photograph test squares, record granule loss and soft-metal impacts, note the direction of the damage and tie it to the storm event. Then, when the adjuster comes out, we meet them at the property and walk the roof with them.
After a significant hail event, out-of-state crews arrive in the metro, work the neighborhoods hardest hit, and leave once the claims dry up. Some do acceptable work. The problem is not usually the roof they install — it is that a workmanship warranty is worthless when the company holding it no longer operates in your state.
There are a few reliable signals. A local address you can actually visit. A history that predates the storm. Verifiable credentials rather than logos on a flyer. And a willingness to tell you your roof is fine, which a company being paid by claim volume has no incentive to do.
Be particularly cautious of anyone offering to cover or waive your insurance deductible. In Georgia that is insurance fraud, it is the homeowner who carries the exposure, and it is a reliable indicator of how the rest of the job will be handled.
We have been roofing Georgia since 2010 and we will still be here when the warranty matters. That is worth more than a discount.
As soon as it is safe to. Policies generally require claims within a set period of the storm date, and the longer you wait the harder it is to tie the damage to a specific event.
Storm claims are generally treated differently from at-fault claims, but policies vary and we are roofers rather than your insurer. Ask them directly before you file — we will document the damage either way.
Denials are sometimes about incomplete documentation rather than absent damage. If we believe the assessment missed something we will say so and provide the evidence, though the decision stays with the insurer.
Yes. If the roof is open, tarping comes first and everything else follows. It stops the interior damage compounding while the claim is worked out.
Possibly — hail falls in swathes and often hits a whole street. But claim because your roof is damaged, not because theirs was. We will tell you honestly which it is.
Storm damage isn’t always visible from the ground. We’ll document what we find, walk you through the report, and tell you honestly whether you need a repair, a replacement, or nothing at all.