Roof Repair
Leaks traced to the actual entry point, storm-damaged shingles replaced, flashing and pipe boots renewed.
Roof repair →More of our Johns Creek work traces back to a tree than to a storm. The canopy that makes this city attractive is also what lands on its roofs.
Johns Creek is heavily wooded and densely built, with subdivisions laid out to preserve mature hardwoods between and over the houses. It is a large part of why the city looks the way it does, and it drives a disproportionate share of the roofing work here.
The obvious version is impact: limbs coming down in a storm and puncturing decking, which is an emergency rather than a scheduled repair. The less obvious version is chronic. Branches resting on or brushing a roof abrade the granule surface every time the wind moves, wearing a bare patch into shingles that are otherwise in good condition.
Then there is debris. Leaf litter accumulating in valleys and behind chimneys holds moisture permanently and dams water rather than letting it run. On a roof with heavy overhang, keeping the valleys clear does more good than any other single maintenance task.
A shingle roof relies on sun to work properly. The adhesive strips that seal each course activate with heat, and slopes that stay permanently shaded can seal slowly or incompletely, particularly on a roof installed in cooler months.
Shade also keeps a roof damp. Johns Creek roofs commonly show algae streaking and moss growth on the north side while the south side looks nearly new, and it is normal for us to find one slope in noticeably worse condition than the rest of the same roof.
This matters for insurance claims. Assessing a shaded, algae-covered slope requires distinguishing organic growth and moisture aging from genuine storm damage, and they are not the same thing. Getting that distinction right is what makes documentation credible to an adjuster, and it is exactly what Haag certification trains for.
Leaks traced to the actual entry point, storm-damaged shingles replaced, flashing and pipe boots renewed.
Roof repair →Full tear-off and rebuild, 95% finished in a single day with a lifetime workmanship warranty.
Roof replacement →Free documented inspection after hail or wind, and we attend the adjuster visit with you.
Storm damage →We cover Johns Creek throughout — the neighborhoods off Medlock Bridge Road and State Bridge Road, the areas around Abbotts Bridge and Jones Bridge, and the subdivisions along the Chattahoochee corridor.
Johns Creek is a straightforward run from Alpharetta and we work here constantly, so response times are quick, including for emergency tarping after a limb comes down.
This is the Johns Creek call we get most, and the first hour matters more than the eventual repair does.
Keep everyone out of the rooms below the impact. A limb that has come through decking is frequently still partly supported by the structure it damaged, and it can shift without warning. If water is anywhere near ceiling light fittings, switch that circuit off at the board rather than touching the fitting.
Then photograph everything before anything is moved or covered. Once a tarp goes on, the evidence of what happened is underneath it, and those photographs are what the claim will rest on.
Call your insurer to open the claim and call us to stop the water — those run in parallel and neither waits for the other. Your policy expects you to take reasonable steps to prevent further damage, so arranging tarping before an adjuster has visited is exactly what you are supposed to do.
Keep everyone out of the rooms beneath it, because a partially supported limb can shift, and call us for tarping. Do not go up to look — decking under an impact is often compromised in ways you cannot see from above.
Where branches actually contact or overhang the roof, yes — it stops abrasion and reduces the debris load in your valleys. Whether a whole tree needs removing is an arborist's call, not ours.
In Johns Creek, very. Shaded north-facing slopes hold moisture, grow algae and age faster than the sunny side of the same roof. We assess each slope on its own condition.
No. The inspection, photographs and written report are free and carry no obligation.
Usually the same day or the next. Active leaks take priority, so call rather than emailing if water is coming in.
Storm damage isn’t always visible from the ground. We’ll document what we find, walk you through the report, and tell you honestly whether you need a repair, a replacement, or nothing at all.